Privacy Policy MediMix BV

Last updated: May 2026

This Privacy Policy describes how MediMix BV (“MediMix”, “we”, “us”) processes personal data when you use our website and mobile application.

MediMix BV, with registered office at Beekboshoek 202, 2550 Kontich, Belgium, registered under number BE 0794.904.013, acts as the data controller in accordance with the General Data Protection Regulation (GDPR).

By using the MediMix website or mobile application, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Data We Collect

We may collect and process the following categories of personal data:

a. Usage data (non-registered users):

  • IP address
  • Device and browser information
  • General usage data (via cookies)

b. Account and login data:

  • Name
  • Email address
  • Professional information (e.g. healthcare role)
  • Login credentials

c. Communication data:

  • Newsletter preferences
  • Contact requests
  • Webinar participation

d. Technical and analytical data:

  • App usage behavior
  • Navigation within the platform

e. Public professional data:

  • Publicly available professional information relevant to healthcare audiences

2. How We Collect Data

We collect personal data:

  • When you register or log in to the MediMix app
  • When you use the website or mobile application
  • When you subscribe to newsletters or events
  • Through cookies and analytics tools

3. Purpose of Processing

We process your personal data for the following purposes:

  • To provide access to the MediMix platform
  • To verify eligibility as a healthcare professional
  • To deliver relevant medical educational content
  • To improve user experience and platform performance
  • To send newsletters and updates (with consent)
  • To analyze usage and improve our services

Legal grounds include:

  • Legitimate interest
  • Consent
  • Contractual necessity

4. Mobile Application Usage

When using the MediMix mobile application, we process personal data to:

  • Authenticate and manage your account
  • Restrict access to verified healthcare professionals
  • Provide personalized content across medical specialties
  • Monitor and improve app performance

Access to the app is restricted to verified healthcare professionals.

5. Data Sharing

We do not sell or rent your personal data.

We may share data with:

  • Service providers (e.g. email platforms, hosting providers)
  • Analytics providers
  • Technical partners necessary for app functionality

All partners are contractually bound to ensure data protection.

6. International Data Transfers

Your data is primarily processed within the European Economic Area (EEA).

If data is transferred outside the EEA, we ensure appropriate safeguards such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission

7. Data Retention

We retain personal data only as long as necessary for:

  • The purposes described above
  • Legal and contractual obligations

8. Your Rights

You have the right to:

  • Access your personal data
  • Correct or delete your data
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, contact:
📧 info@medimix.be

You also have the right to lodge a complaint with the Belgian Data Protection Authority.

9. Security

We implement appropriate technical and organizational measures to protect your data against:

  • Unauthorized access
  • Loss or misuse

10. Medical Disclaimer

MediMix provides educational content for healthcare professionals only.

The content in the app and on the website:

  • Does not constitute medical advice
  • Does not replace professional medical judgment
  • Is intended for informational and educational purposes only

11. Cookies

We use cookies to:

  • Improve functionality
  • Analyze usage
  • Enhance user experience

You can manage cookie preferences via your browser settings.

12. Third-Party Links

MediMix is not responsible for the privacy practices of third-party websites linked from our platform.

13. Updates

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.